Shopify app
NewOpus Returns & Exchanges
Guest return portal with customer-requested exchanges
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Promopus-DV
- Launched
- August 14, 2026
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.58
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Return options
- Exchanges
- Replacements
- Store credit
Return management
- Return portal
- Custom policies
- Non-returnable items
- Return windows
- Return reasons
- Shipping labels
- Return tracking
- Custom branding
- Stock updates
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Customer accounts, Shopify Flow, Shopify Admin
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Email address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Products, orders
- View products: Inventory, products, collections
- Edit orders: Draft orders, merchant managed fulfillment, all order history for the last 60 days, returns
- View other data: Locales, locations
Developer
Promopus-DV
- Apps in the dataset:
- 1
- Address:
- 14435c Big Basin Way, Saratoga, CA, 95070, US
- Support email domain:
- gmail.com
- English support:
- yes
- Resources:
- Privacy policy, FAQ, Tutorial, App Documentation, changelog, demo store
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
ShipStation Orders & Inventory
4.2(707) · listed as similar by Shopify
EW: EU Withdrawal Button &Form
4.9(2,317) · listed as similar by Shopify
Revoq ‑ EU Withdrawal Button
4.8(571) · listed as similar by Shopify
Estebdal Returns & Exchanges
5.0(37) · shares 67% of feature handles
Royal Returns & Exchanges
5.0(1) · shares 60% of feature handles
ParkPalet Returns
5.0(3) · shares 59% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 78 words.Show
- Let guest customers find orders without creating a customer account
- Collect variant or different-product exchange requests before approval
- Track evidence, inbound shipping, inspection, and merchant decisions
- Record approved refunds, store credit, replacements, and exchanges in Shopify
- Export request data and keep customer updates in one timeline
Guest-order return portal with customer-requested exchanges. No code required.
Opus is for small stores that still manage returns by email or find Shopify's native flow too limited. Customers can find guest or legacy-account orders with an order number and checkout email, request variant or different-product exchanges, and submit evidence. Merchants review requests, track inbound returns, inspect items, export CSVs, and record approved refunds, store credit, replacements, or exchanges in Shopify. Setup uses guided defaults and requires no code.
Questions and comments
Questions people ask about Opus Returns & Exchanges, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 21, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.