Shopify app
NewParcel Protect
Insurance and claims management platform
- Rating on Shopify
- 5.0(3)
- Reviews
- 3
- Developer
- NTI Limited
- Launched
- August 1, 2023
- Pricing
- Free to install. Additional charges may apply.
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.57
category median 4.57
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 3
Starting price
Free plan
band: Free
Pricing plans as listed on Shopify
All charges are billed in USD. See all pricing options
| Plan | Price | Billed yearly | Trial | Usage fee | Included |
|---|---|---|---|---|---|
| Free | Free to install | not offered | none | Insurance policy premium applicable per protected shipment. Billed monthly. | not listed |
Rating distribution
3 ratings on the listing at crawl time.
- 5 stars3(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsAug 5, 2025Gatorz Eyewear AustraliaAustralia5 months using the app
"Product is easy to integrate and customer service is fantastic. Fantastic alternative to traditional insurance options, seamless claims service, and the porch protection is a ..."
5 starsSep 8, 2024BUBULAND HOMEAustralia9 months using the app
"Parcel Protect has been one of the best apps we've used. Initially, we had to purchase road delivery insurance for each order separately, but now ..."
5 starsApr 24, 2024The DensAustraliaAbout 2 months using the app
"Dash and the team have been amazing to deal with. Our store had a few curve balls for the guys relating to the integration and ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Coverage type
- Shipping
- Stolen packages
- Lost packages
- Damaged packages
Claims management
- Claims dashboard
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Name, email address, phone number, physical address
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Customers, products, orders, other data
- View customers: Customer data
- View products: Inventory, products, collections
- Edit orders: Draft orders, order fulfillments, merchant managed fulfillment, all order history, returns, third-party fulfillment
- View other data: Locations, publications of products on sales channels, purchase options
Developer
NTI Limited
- Apps in the dataset:
- 1
- Address:
- 300 George Street, Brisbane, QLD, 4000, AU
- Website:
- not stated
- Support email domain:
- nti.com.au
- English support:
- yes
- Resources:
- Privacy policy
Similar apps
Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.
Xcotton Post Purchase Guard
5.0(763) · listed as similar by Shopify
Corso
4.9(20) · listed as similar by Shopify
Guide Protection + Returns
On Shopify, not yet in the dataset · listed as similar by Shopify
ShipTection
4.8(38) · shares 50% of feature handles
Solace Shipping Protection
No ratings yet · shares 45% of feature handles
Trustway: Package Protection
5.0(1) · shares 44% of feature handles
From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
- Protection for damage & loss during delivery – including Porch Piracy
- No unexpected costs at checkout for your customers, reducing checkout friction
- Spend more time running your business with claims expertly managed
- Per-transaction coverage backed by Australia’s specialist insurance provider
- Cancel at any time - No minimum spend
Insurance and claims management platform covering goods against loss, damage and theft in transit.
Parcel Protect is powered by NTI, Australia’s trusted name in shipping and logistics protection. We offer you and your customer’s peace of mind with protection against theft, damage and loss of items during shipping. Our app makes it simple to integrate per transaction coverage into your e-Commerce store minimising loss to your reputation and profits while effortlessly managing the claims handling process and communication between you and your customer.
Questions and comments
Questions people ask about Parcel Protect, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Data as of Oct 15, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.
3 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.