Shopify app
EmergingCAREBOX Package Protection
Eliminate the costs of lost, damaged, or stolen packages
- Rating on Shopify
- 5.0(8)
- Reviews
- 8
- Developer
- CAREBOX INC
- Launched
- February 25, 2025
- Pricing
- Free
- Languages
- English, Chinese (Simplified), Japanese, French, Spanish, Italian, Arabic
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
4.67
category median 4.68
Reviews in the last 180 days
0
from the 3 reviews on the listing page
1 and 2 star share
0%
0 of 8
Starting price
Free plan
band: Free
Rating distribution
8 ratings on the listing when last refreshed.
- 5 stars8(100%)
- 4 stars0(0%)
- 3 stars0(0%)
- 2 stars0(0%)
- 1 star0(0%)
Latest reviews
The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.
5 starsFeb 26, 2026PartyKeys StoreUnited States12 months using the app
"Carebox has been an absolute lifesaver for our Shopify store. It gives our customers peace of meind knowing their packages are protected, and it has ..."
5 starsAug 22, 2025WINDONE CAUnited States3 months using the app
"It significantly reduces unexpected expenses from lost or damaged packages while streamlining our logistics."
5 starsMar 18, 2025moproboUnited States9 days using the app
"Great! This is new service for buyers, probably avoid package loss. Some customers have given us feedback that thefts have occurred frequently recently in the ..."
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Customization
- Announcement bar
- Cart drawer
Return options
- Exchanges
- Replacements
Return management
- Refund management
Works with
Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.
Shopify surfaces: Checkout
Data access
As disclosed on the listing. Never scored.
Not disclosed on the listing.
Developer
CAREBOX INC
- Apps in the dataset:
- 1
- Address:
- 1800 9th Avenue #201, Seattle, WA 98101, Seattle, WA, 98101, US
- Website:
- not stated
- Support email domain:
- carebox.global
- English support:
- yes
- Resources:
- Privacy policy, demo store
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 79 words.Show
- Promote conversion and customer satisfaction with package protection
- Win local customers trust and shop brand influence
- Provide a reliable shopping experience with comprehensive package protection
- Reduce support workload by eliminating shipping complaints and issues
Eliminate the costs of lost, damaged, or stolen packages with Package Protection
With CAREBOX Package Protection, customers will be given a way to protect their package in case their package is lost, damaged or stolen. CAREBOX offers flexible and quick solutions when any issue does arise, customers will receive a refund from CAREBOX or sellers. By providing a safety net for purchases, we continuously help merchants earn customers trust and promote business growing. Please remind we are not Insurance.
Questions and comments
Questions people ask about CAREBOX Package Protection, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
8 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.