Shopify app
NewSoniQA ‑ AI RTO Recovery agent
AI voice calls that rescue failed COD deliveries before RTO
- Rating on Shopify
- No ratings yet
- Reviews
- 0
- Developer
- Soniqaa Voice AI
- Launched
- July 24, 2026
- Pricing
- Free
- Languages
- English
The facts
Every value below is read from the listing or computed by the published formula. Nothing is a verdict.
Bayesian rating
n/a
category median 4.14
Reviews in the last 180 days
n/a
no dated reviews collected
1 and 2 star share
n/a
no rating distribution
Starting price
Free plan
band: Free
Features Shopify lists for this app
Feature handles from the listing, grouped as Shopify groups them.
Delivery options
- Address validation
Data access
As disclosed on the listing. Never scored.
View customer data
Sensitive data, device and activity data
- Sensitive data: Phone number
- Device and activity data: Geolocation, IP address, browser and operating system
View staff and contributor data
Store owner
- Store owner: Name, email address, phone number, physical address
View and edit store data
Orders
- Edit orders: Order fulfillments, merchant managed fulfillment, all order history for the last 60 days, third-party fulfillment
Developer
Soniqaa Voice AI
- Apps in the dataset:
- 1
- Address:
- A703, Vinayak Elegance, Chandlodiya, Ahmedabad, GJ, 380001, IN
- Website:
- not stated
- Support email domain:
- soniqa.app
- English support:
- yes
- Resources:
- Privacy policy
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From the Shopify listingDeveloper claims, shown verbatim and collapsed. 99 words.Show
- Automatic recovery triggers — starts a call when a COD order fails or a courier
- AI voice agent, in-language — natural calls in Hindi, English, or Tamil, opening
- Drives to an outcome — reschedule, correct address, COD→prepaid, or confirmed ca
- Consent & DND built in — only calls opted-in customers, skips Do-Not-Disturb num
- Human escalation — anything the AI can't resolve is raised for your team.
Automatically call customers when a delivery fails, and save the order before it's returned.
In India, COD orders often fail on the first delivery attempt and get returned to origin (RTO) — costing merchants the product margin and two-way shipping. Soniqa places an automated AI voice call to the customer in their own language when a delivery fails or a courier flags a non-delivery report. It confirms what went wrong and drives to a concrete outcome — reschedule, fix the address, switch from cash-on-delivery to online payment, or a clean cancellation — then writes the result back to the
Questions and comments
Questions people ask about SoniQA ‑ AI RTO Recovery agent, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.
Last updated Oct 20, 2026. Ratings and review counts are the values shown on each app's public listing. How the numbers are computed: methodology.
0 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.