EcomAppReviews

Shopify app

New

Substitutions

Recover stockout sales by shipping your backup at fulfillment.

Rating on Shopify
5.0(2)
Reviews
2
Developer
automate this
Launched
November 18, 2024
Pricing
Free plan available. Free trial available.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Inventory optimization

#65 of 162

See the ranked table

Bayesian rating

4.33

category median 4.38

Reviews in the last 180 days

2

from the 2 reviews on the listing page

1 and 2 star share

0%

0 of 2

Starting price

$14.99/month

band: $10 to $29 · 30-day trial

Pricing plans as listed on Shopify

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFreenot offerednonenone stated2 substitution rules; 75 substituted orders; 3 variants per substitution rule; 30-day history; 48-hr email support
Starter$14.99/month$143.88/year30 daysnone stated6 substitution rules; 350 substituted orders; 5 variants per substitution rule; 30-day history; 48-hr email support
Growth$49.99/month$479.88/year30 daysnone stated15 substitution rules; 1,000 substituted orders; 10 variants per substitution rule; 90-day history; 24-hr priority support; Bundle substitutions; Quantity substitutions
Scale$249.99/month$2399.88/year30 daysnone statedUnlimited substitution rules; Unlimited substituted orders; Unlimited variants per substitution rule; 90-day history; 24-hr priority support + Dedicated AM; Bundle substitutions; Quantity substitutions; Uptime SLA: 99.9% with credits

Rating distribution

2 ratings on the listing at crawl time.

  • 5 stars2(100%)
  • 4 stars0(0%)
  • 3 stars0(0%)
  • 2 stars0(0%)
  • 1 star0(0%)

Latest reviews

The 2 most recent of 2 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsOct 19, 2026R.A.D® UKUnited KingdomAbout 1 month using the app

    "Very good app and very simple to use, it does exactly as it says. the developers are extremely helpful and proactive in improving the app ..."

    Read on Shopify

  • 5 starsJun 17, 2026CorneaCareUnited States18 minutes using the app

    "Works exactly as expected. Developer support is above and beyond, new updates per our specs were created quickly and correctly. Would definitely recommend!"

    Developer replied. Read on Shopify

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Inventory management

  • Inventory tracking
  • Auto-restock
  • Multi-location
  • Real-time updates
  • SKUs
  • Workflow automation

Order management

  • Bulk processing
  • Auto-processing

Notifications and analytics

  • Low stock alerts
  • Insights

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Shopify Admin

Data access

As disclosed on the listing. Never scored.

View customer data

Device and activity data

  • Device and activity data: Geolocation, IP address, browser and operating system

View staff and contributor data

Store owner

  • Store owner: Name, email address, phone number, physical address

View and edit store data

Products, orders

  • Edit products: Inventory, product listings, products, collections
  • Edit orders: Order fulfillments, merchant managed fulfillment, order edits, all order history for the last 60 days, third-party fulfillment
  • View other data: Locations

Developer

automate this

Apps in the dataset:
1
Address:
600 Cantegral St, Dallas, TX, 75204, US
Support email domain:
automatethis.dev
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 85 words.Show
  • Smart Recommendations: variants worth covering, with backups pre-matched
  • Keeps out-of-stock variants sellable, swaps in your backup at fulfillment
  • Quantity substitutions: ship two 6-packs when the 12-pack runs out
  • Bundle substitutions: swap one item in a gift set, the rest ships intact
  • When backups run out, the variant goes back to out-of-stock — you never oversell

Stockouts cost you orders you never see. Substitutions ships your backup after checkout.

When a variant goes out of stock, Shopify blocks the purchase — you lose the sale and never see it. With Substitutions, you pre-approve a backup per product. The app keeps the original sellable, then swaps in your backup at fulfillment. Customers pay their original cart price. When backups run out, the variant returns to out-of-stock and stops accepting orders. Built for CPG, subscription boxes, and B2B brands with substitute SKU agreements.

Questions and comments

Questions people ask about Substitutions, answered from what this page shows. Entries marked Site editor are written by the EcomAppReviews editor. Reader comments appear after a person has read and approved them, usually within a day. E-mail addresses are never published.

Ask a question or share what worked for your store

Read by a person before it appears. One link at most, no HTML.

Data as of Oct 20, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

2 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.