EcomAppReviews

Shopify app

Emerging

Insider One

1:1 personalization and cross channel marketing for commerce

Rating on Shopify
4.6(17)
Reviews
17
Developer
Insider One
Launched
January 4, 2021
Pricing
Free to install. Additional charges may apply.
Languages
English

View on the Shopify App Store

The facts

Every value below is read from the listing or computed by the published formula. Nothing is a verdict.

Rank in Analytics

#15 of 108

See the ranked table

Rank in Upsell and cross-sell

#18 of 55

See the ranked table

Bayesian rating

4.36

category median 4.18

Reviews in the last 180 days

1

from the 3 reviews on the listing page

1 and 2 star share

6%

1 of 17

Starting price

Free plan

band: Free

Pricing plans as listed on Shopify

All charges are billed in USD.

PlanPriceBilled yearlyTrialUsage feeIncluded
FreeFree to installnot offerednoneAdditional plans available. Talk to our sales or request a demo at https://useinsider.comnot listed

Rating distribution

17 ratings on the listing at crawl time.

  • 5 stars15(88%)
  • 4 stars1(6%)
  • 3 stars0(0%)
  • 2 stars1(6%)
  • 1 star0(0%)

Latest reviews

The 3 most recent of 3 on-page reviews, quoted to at most 25 words each. Full reviews are on the Shopify listing.

  • 5 starsJun 15, 2026KokeshiBrazilOver 1 year using the app

    "Usamos a plataforma no dia a dia de CRM e a experiência tem sido muito positiva. Interface intuitiva, suporte técnico local com tempo de resposta ..."

    Read on Shopify

  • 2 starsJan 27, 2026Havaianas BrasilBrazilOver 1 year using the app

    "Desde o começo da parceria, temos tido dificuldades para termos todos os processos redondos na Insider. Passamos meses discutindo limitações da API da Shopify no ..."

    Read on Shopify

  • 5 starsNov 25, 2025Maxi Cosi MéxicoMexicoOver 1 year using the app

    "La integración de nuestros sitios web con Insider nos ha traído importantes mejoras en el engagement y un incremento notable en las conversiones. Insider integra ..."

    Read on Shopify

Screenshots

5 of 6 listing screenshots, composed as review cards. Captions are the developer's own.

  • Insider One Shopify app screenshot: Configure and Integrate with a single click
    1 of 5: Configure and Integrate with a single click
  • Insider One Shopify app screenshot: Build Cross Channel Journeys
    2 of 5: Build Cross Channel Journeys
  • Insider One Shopify app screenshot: Build unified profiles of your shoppers
    3 of 5: Build unified profiles of your shoppers
  • Insider One Shopify app screenshot: Segment your customers with 120+ parameters
    4 of 5: Segment your customers with 120+ parameters
  • Insider One Shopify app screenshot: Measure and optimize performance with detailed reports
    5 of 5: Measure and optimize performance with detailed reports

Features Shopify lists for this app

Feature handles from the listing, grouped as Shopify groups them.

Customer behavior

  • Segmentation
  • Page views
  • Lifetime value (LTV)

Marketing and sales

  • AI insights
  • Purchase tracking
  • Funnel analysis
  • Abandoned cart

Visuals and reports

  • Analytics dashboard
  • Custom dashboards

Customization

  • Cart upsell
  • Checkout upsell
  • Product page upsell
  • Announcement bar
  • Progress bar
  • Thank you page upsell
  • One-click add-ons
  • Sticky cart
  • Cart drawer
  • Pop-ups
  • Custom CSS
  • Custom HTML
  • Drag-and-drop editor
  • Multi-currency
  • Multi-language
  • Custom rules

Offers and recommendations

  • Free shipping
  • Product recommendations
  • Frequently bought together
  • Bundles
  • AI recommendations

Analytics

  • A/B testing
  • Click-through rates
  • Conversion rates
  • Recommendation performance
  • Optimization suggestions
  • Funnel performance

Works with

Third-party integrations link to their hub when 5 or more apps name them. Shopify's own surfaces are listed separately and never counted as integrations.

Shopify surfaces: Checkout

Data access

As disclosed on the listing. Never scored.

Not disclosed on the listing.

Developer

Insider One

Apps in the dataset:
1
Address:
1 Scotts Road, #24-10, Shaw Centre, Singapore, 228208, SG
Support email domain:
useinsider.com
English support:
yes
Resources:
Privacy policy, FAQ

Similar apps

Shopify's own similar-apps list first, then apps in the same category that share the most feature handles.

From the Shopify listingDeveloper claims, shown verbatim and collapsed. 83 words.Show
  • Recover abandoned carts with triggered Email and SMS
  • Personalize your store with 100+ pre-built templates like Social Proof and more
  • Deliver AI-powered, affinity based recommendations to drive upsell/cross-sell
  • Trigger price drop notifications with WhatsApp Business messages
  • Build unified customer profiles with past behavior, analytics and predictions

One platform for marketing and customer engagement teams to collaborate effectively.

Insider One is the platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak performance and become unstoppable. With AI and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience for 2,000+ customers.

Data as of Oct 14, 2026, from the public Shopify App Store listing. How the numbers are computed: methodology.

17 reviews counted on the listing. Rating and count in the structured data are the values Shopify displayed at crawl time.